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Microsoft's Bing Chat Enterprise Prioritizes Privacy

Microsoft office building with its logo on it

On July 18, Microsoft announced a business-friendly version of Bing Chat, known as Bing Chat Enterprise so you can use the AI chatbot for work without risking some kind of security breach.

Chatbots like Bing, ChatGPT, and Bard are powerful productivity tools for workers. They can summarize vast amounts of text, generate code, and help brainstorm new ideas. But using AI chatbots for work comes with major privacy risks, since the large language models that power the tools potentially use your conversations to improve the model. Chat histories are also saved in the companies' servers.

These risks became painfully clear when Samsung workers inadvertently revealed trade secrets by using ChatGPT for debugging code and summarizing notes from private meetings. For this reason, many companies, like financial institutions, Apple, and even Google, have banned the use of ChatGPT for work. In April, OpenAI rolled out the ability to opt out of sharing your chat history with the model to address privacy concerns.

Microsoft touts Bing Chat Enterprise having built-in security features designed to prevent another Samsung debacle. According to the Microsoft announcement, chat data within Bing is not saved, is not used to train its models, and Microsoft has "no eyes-on access."

According to Microsoft's Chief Communications Officer, Frank X. Shaw, many corporate customers have expressed enthusiasm about adopting advanced AI tools but are worried about the security of their company data.

With the introduction of Bing Chat Enterprise, Microsoft assures that the data going into and coming out of the chatbot will be safeguarded, providing commercial customers with controlled access to improved responses, increased productivity, and innovative possibilities, as stated in a blog post shared with TechCrunch.

Apart from the data controls, Bing Chat Enterprise operates similarly to Bing Chat, offering responses in both text and visual formats, including graphs, charts, and images. For instance, an employee can utilize Bing Chat Enterprise to generate messaging for a new product or conduct a comparison between their product and a competitor's, even including sensitive data such as product specifications and pricing in the query.

Bing Chat Enterprise can be utilized in all the same places as Bing Chat, including, the Microsoft Edge sidebar, and soon on Windows Copilot, the native Windows version of Bing Chat. It is provided for free to customers who have subscribed to Microsoft 365 E3, E5, Business Standard, and Business Premium. In the future, it will also be available as a standalone option at a cost of $5 per user per month. To activate Bing Chat Enterprise, an employee simply needs to log into Bing using the Microsoft Account linked to their organization.

Bing Chat Enterprise was introduced some months after GitHub, owned by Microsoft, released Copilot for Business, a version of their AI-powered code completion tool priced at $19 per month for enterprise use. Additionally, OpenAI launched ChatGPT Plus, a paid service that offers several advantages over the basic ChatGPT, such as priority access to new features and enhancements.

You Can Now Search With Images- Thanks To Visual Search In Chat

In other news, Microsoft has also introduced a remarkable addition to Bing Chat, aiming to leverage the power of generative AI for users. The latest feature, called Visual Search in Chat, allows people to explore the web using images instead of relying solely on text searches. This innovative capability is made possible by harnessing the advanced capabilities of OpenAI's GPT-4 model.

With Visual Search in Chat, users can effortlessly upload images and prompt Bing to search for related content. The system is designed to understand the context of the uploaded images, enabling it to interpret them and provide relevant answers to questions. For instance, if someone is planning a vacation and wants to know more about the architecture of a specific building in a new city, or if they need recipe ideas based on the ingredients in their fridge at home, they can simply upload the image to Bing Chat and get accurate answers based on the web's extensive knowledge.

The rollout of Visual Search in Chat has already commenced on desktop and the Bing mobile app, and Microsoft is actively working on making it available to Bing Chat Enterprise in the coming days. This groundbreaking feature opens up exciting possibilities, offering users a more intuitive and convenient way to retrieve information through images, revolutionizing the search experience.


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