top of page

When Was The Last Time You Performed a Competitor Analysis?

Have you ever wondered how businesses excel in today's competitive market? Well, one of the key strategies they use is competitor analysis. 

Now, let's be real for a sec. Running a business can feel like juggling a dozen flaming torches while riding a unicycle—there's always something demanding your attention. Things like perfecting your product, nailing marketing campaigns, keeping customers happy, and managing the budget can consume all your time and energy.

But here's the thing: while you're busy with all that, it's easy to forget about keeping an eye on the competition. Yup, we're talking about those rivals who are out there plotting their next move.

So, grab a seat, and let's break down how to spy on your rivals (totally legal, we promise), and how it can give you the edge you need in the world of business. 

Ready? Let's dive in!

What Is Competitor Analysis?

Competitor analysis is a way for businesses to check out their competition to see what they're doing right and where they're falling short. 

Basically, you’re spying on your rivals to get a better sense of how you can beat them or at least stay ahead.

So, why bother with all this snooping? Well, knowledge is power. Understanding what your competitors are up to gives you a leg up in the game. Maybe you spot an opportunity to offer something they're missing, or you learn from their mistakes so you can avoid making them yourself. 

At the end of the day, competitor analysis helps you stay on top of market trends, understand your customers better, and make better decisions for your own business. After all, if you don't know what your rivals are doing, how can you possibly hope to compete? 

How To Do a Competitor Analysis?

Here’s how you perform a competitor analysis:

Spot the Competition

Direct Competitors: These are the businesses that sell the same products/services as you do. If you run a coffee shop, another coffee shop is a direct competitor.

Indirect Competitors: These businesses offer different products but could still take your customers. So, a tea shop could be an indirect competitor to your coffee shop because it’s still after the same kind of customers.

Understand Their Products and Services

If you want to really get a sense of your competitors, start by evaluating their products and services. Look at what they're selling and consider the quality and pricing of these products. 

Think about how their products stack up against yours in terms of features, quality, and overall value. Pay attention to any unique aspects that make their products stand out. This could be anything from a special design to exceptional customer service or cutting-edge technology. 

When you dig into these details, you'll see what they're doing well and where they might be falling short. This insight can help you improve your own products and find ways to stand out in a saturated market.

Learn Their Market Position

Find out what people think about your competitors. Are they popular? Do they have a strong, loyal customer base? Look at customer reviews, ratings, and testimonials to gauge public opinion. Social media can also be a great place to see how people discuss them and interact with their brand.

Next, look at their market share, which shows how big a piece of the market they control compared to others. This will give you an idea of their influence and standing in the industry. Now, you can assess their strengths and figure out where you might have opportunities to compete more successfully.

Peek at Their Marketing and Sales

Take a close look at how your competitors advertise and promote their business. Observe the types of marketing channels they use, such as social media, online ads, email campaigns, or traditional media like TV and print. Pay attention to the messaging and branding they use to attract customers.

While you’re at it, examine their sales tactics and strategies. Find out where they sell their products—whether it's online, in physical stores, or through other channels like pop-up shops or markets. 

Understanding their sales approach, including any special promotions or loyalty programs they provide, can help you learn how they attract and retain customers. 

Look at Their Finances

If possible, try finding out your competitors' finances to understand how well they're doing financially. Understand how much money they're making and how much they're spending to give you an idea of their financial health and how they're managing their business.

Also, see if they're investing in new ideas or technology. Are they spending a lot of money on research and development? Are they trying to innovate and stay ahead? Understanding their investment in these areas can give you information about their long-term strategy and potential for growth.

Understand Their Operations

When you take a closer look at how your competitors run their businesses, you're essentially trying to understand their day-to-day operations. For example, consider a competitor in the e-commerce industry. You should investigate how quickly they process orders and deliver products to customers. Are they known for their fast delivery times, or do customers often complain about delays?

Or, you could examine their supply chain management practices. Do they have efficient processes in place to handle inventory and ensure products are always in stock? Or do they frequently face challenges with stockouts or inventory management?

Imagine you're looking at two companies: Company A and Company B. Company A is known for delivering orders super quickly, often within a day or two. They also always seem to have what customers want in stock, thanks to their smooth supply chain.

On the other hand, Company B isn't as speedy with deliveries, and they sometimes run out of best-selling items because their supply chain isn't as organized.

As you learn this information, you can start identifying areas where your own business might need improvement or where you can leverage your strengths to gain a competitive advantage. 

For example, if you notice that customers value fast delivery times, you can start by prioritizing your own delivery processes to meet or exceed those expectations.

Know Their Goals

Understanding the goals of your competitors involves trying to get a sense of what they're aiming for in the future. For example, imagine you're in the tech industry, and you're looking at a rival company. 

You can try to figure out if they're planning to grow their business by expanding into new markets or if they're focusing on improving their existing products and services.

This way, you can better anticipate their moves and adapt your own strategy accordingly. For instance, if you know they're planning to expand internationally, you might start exploring opportunities in those markets yourself to stay competitive. 

Similarly, if they're doubling down on research and development to innovate their products, you might want to invest more in your own R&D efforts to keep pace.

Final Words

As you can probably already tell, keeping an eye on your competition is more than just a smart move—it's essential.

Keep in mind that competitor analysis isn't about copying what others are doing; it's about learning from them to enhance your own strategies. It's about finding opportunities where they might be falling short and using your strengths to provide better value to your customers.

So, the next time you feel overwhelmed by the day-to-day demands of running your business, take a moment to look beyond your immediate tasks and consider what your competitors are up to. 


Well, aren’t we glad you asked! We at DigiCom are obsessive data-driven marketers pulling from multi-disciplinary strategies to unlock scale. We buy media across all platforms and placements and provide creative solutions alongside content creation, and conversion rate optimizations. We pride ourselves on your successes and will stop at nothing to help you grow.


bottom of page